noun ( vir·tu·al re·al·i·ty )

“The computer-generated simulation of a three-dimensional image or environment that can be interacted with in a seemingly real or physical way by a person using special electronic equipment, such as a helmet with a screen inside or gloves fitted with sensors.”

Virtual Reality

  • What is VR?

    Virtual reality or VR, can be referred to as immersive multimedia or computer-simulated reality, replicates an environment that simulates a physical presence in places in the real world or an imagined world, allowing the user to interact in that world.

  • Im not a gamer, is VR for me?

    YES!  This new type of entertainment is designed for the masses.   At ALTESC VR we offer many experiences that will appeal to everyone.


  • How do I Book Time?

    Just like buying tickets for a movie!  All bookings at ALTESC VR are done in advance through our online booking system, using the following steps:

    1. Pick your preferred time slot on our booking system.
    2. Tell us the number of Gaming PODS required.
    3. Complete your payment – that’s it!
  • How many people can participate at one time?

    We have 8 VR gaming pods and 2 VR motion racing simulators available.

    Each POD can accommodate one person operating the VR system at a time.  However, you will be able to share the space (and time) for the duration of your booking with upto 3 people.

  • Can I book more than one session in a row?

    You can book as many sessions as you require, we do recommend that you take a short break between each session. 

  • Can I play games with others (Multiplayer)?

    We offer a range of multiplayer experiences which will enable you to join your friends in the game.  You will be able to communicate with them through the built-in headset microphone, and see your friends’ actions performed by their avatars!

  • Is there a minimum age limit?

    We advise that users are aged 8+, there is also a minimum height requirement for a customers which is 48″.  This is due to the physical stature (height, pupil-width, etc.) necessary for an ideal VR experience.  Any ALTESC customers under the age of 18 must have their parent/guardian present at the start of the booking to sign the Terms and Conditions in-person, on behalf of their child.

  • What games are available?
    You will have access to a large library of VR titles.  So, within a single booking, you can decide what game(s) you want to play from our library! ranging from roller coasters & swings to multiplayer zombie blasters, we also offer a number of non-gaming experiences which are great for team building or educational purposes.
  • What Payment options are available?

    We offer the ability to book and pay online using all debit and credit cards. We also accept card and cash payments in store at the time of arrival.

  • Do you take corporate/group event bookings?

    We certainly do and can work with you to tailor the package to suit your requirements. Please contact us for more information on corporate packages.

  • How much does it cost?

    Checkout our booking page for pricing options and offers.


  • Are there any Physical Limitations that would prevent me from participating?

    The optimal VR experience requires users to move their head and neck, and have use of at least one hand to interact with the environment.  At ALTESC VR Arcade, we can accommodate most skill, mobility and cognitive levels for a range of guests. 

    However, be sure to consult your doctor before using visiting ALTESC VR Arcade, if you have pre-existing serious medical conditions (such as a heart ailment), conditions that affect your ability to safely perform physical activities, psychiatric conditions (such as anxiety disorders or post-traumatic stress disorder), or if you are pregnant or elderly.

    You should avoid visiting ALTESC VR Arcade if you are sick, fatigued, under the influence of intoxicants/drugs, or are not feeling generally well, as it may exacerbate your condition.

General Questions

  • Are franchise options available?

    Yes, please contact us for more details.